Wideye iSavi IsatHub
Firmware Upgrade

Wideye iSavi Isathub Firmware Update - iSavi Product Image

Wideye iSavi @ Apollo Satellite Communications

Download iSavi Firmware Here

Download iSavi Micro-USB Driver Here


Steps for upgrading the firmware in the iSavi

You must first enter Safe Mode to upgrade your firmware

Method One for entering Safe Mode: Via Web Console

  • With the terminal on, connect your smart devices or personal computer to the Wi-Fi of your iSavi

  • Login to Web Console by typing https://iSavi or https://192.168.1.35 into the address bar of any web browser

  • Navigate to Settings > Terminal Settings > Firmware Upgrade to perform firmware upgrade. Your iSavi will reboot in safe mode once you click the Firmware Upgrade button

  • If Safe Mode is enabled successfully, all of the four Antenna Pointing LEDs are amber in color

  • Connect the computer to the Wi-Fi of your iSavi

  • Login to the Web Console in safe mode by typing https://iSavi or https://192.168.1.35 into the address bar of any web browser

Method Two for entering Safe Mode: Via Physical Buttons

  • With the terminal off, press and hold the “Exit Pointing Mode” button

  • Press the “Power” button for 5 seconds

  • Release both “Exit Pointing Mode” button and “Power” button

  • If Safe Mode is enabled successfully, all the four Antenna Pointing LEDs will turn to Amber color

  • Connect the computer to the Wi-Fi of your iSavi

  • Log in to the Web Console by typing https://iSavi or https://192.168.1.35 into the address bar of any web browser

The Home Page of Safe Mode is for the firmware upgrade

  • Download the firmware: Download Firmware Here

  • Navigate to the Home Page in order to perform firmware upgrade. Before starting the firmware upgrading, plug in the power adapter to your iSavi

  • Save firmware download to your Desktop

  • Browse to the file location of the new firmware on your Desktop, select, and click Upload

  • The firmware upgrade will take less than 10 minutes to complete you will be prompted with the Result: Firmware Upgrade Completed message