If it's one thing that clients need other than an Iridium phone sale, sat phone Internet, or portable satellite phones it is ruggedness in their Iridium device and the 9555 was engineered with this particular feature in mind.
Imagine being out and about off the grid right at the beginning of your hike and while checking your gear your sat phone falls out on the ground and breaks. Now, do you continue on without your connection to the modern world and possibly lifesaver? Most people would probably continue on anyways.
Why not plan for this contingency and pick up a rugged device in the first place? This solves the issue before an accident even happens.
Let's just face it, accidents happen no matter what! This is one reason to have a satellite phone in the first place. But if you do not have the proper equipment that is engineered for what you are taking it through then you are simply wasting your time and money.
With the 9555 satellite phone you do not have to worry at all. You can drop it and most likely pick it right back up and make a call with it without issues. All this in conjunction with the fact that it has a long list of Iridium accessories like the Iridium 9555 antenna and plenty of portable docks to choose from this portable but powerful satellite phone might be your one and only device you need to complete your global communication solution.