24/7 Toll-Free: +1 (844) 248-0123
San Diego #: +1 (619) 736-5311
Phoenix #: +1 (480) 478-1999
Las Vegas #: +1 (702) 952-0936
Fax #: +1 (480) 478-1999
Minimum of $130.00 evaluation fee plus shipping cost to and from repair center will be applied per item that is out of warranty.
An additional quote will be provided to client once repair center has made an assessment of needed repair(s).
The client is responsible for delivery of the equipment to Apollo Satellite and all charges incurred for delivery including duties and taxes. All returns deemed operational (no fault found) by Apollo Satellite repair Dept. will be subject to a minimum $130.00 Evaluation fee plus shipping.
This form authorizes agent to evaluate all parts noted on this sheet as being defective and it is his/her duty to make sure the part(s) are accounted for, defective or not, when replacement is complete.
For any item NOT under warranty, the customer is responsible for costs for any repair work that may need to be performed. For equipment being reflashed the customer agrees that Apollo Satellite and/or Iridium, Inmarsat, Thuraya, Thales, Goal Zero are not held responsible for failure of the reflash process of any firmware; as there is a possibility that the equipment could come become inoperable due to software corruption resulting from the firmware reflash process.