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SUBMIT A SUPPORT TICKET

Device or Service Not Working? Just Need Assistance?

Immediate Help Contact Apollo Satellite 24/7 @ +1 (844) 248-0123

We Will Find A Solution To Your Problem.

Apollo Satellite

DUNS #: 079130194
CAGE Code: 70DT6
UNGM #: 260295

Payment Address

PO Box 880638
San Diego, CA 92168-0638
United States

Warehouse Locations

San Diego, CA USA
Denver, CO, USA
Boston, MA USA
Kalamazoo, MI USA
Chicago, IL USA
London, UK
Queensland, Austrailia
Tokyo, Japan
Singapore
Bangkok

24/7 Toll-Free: +1 (844) 248-0123
San Diego #: +1 (619) 736-5311
Phoenix #: +1 (480) 478-1999
Las Vegas #: +1 (702) 952-0936
Fax #: +1 (480) 478-1999

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Response Time Depends On Complexity Of Support Issue.

Fill in the information you have available and submit.

Repair / RMA Warrant Determination

Minimum of $130.00 evaluation fee plus shipping cost to and from repair center will be applied per item that is out of warranty.

An additional quote will be provided to client once repair center has made an assessment of needed repair(s).

The client is responsible for delivery of the equipment to Apollo Satellite and all charges incurred for delivery including duties and taxes. All returns deemed operational (no fault found) by Apollo Satellite repair Dept. will be subject to a minimum $130.00 Evaluation fee plus shipping.

This form authorizes agent to evaluate all parts noted on this sheet as being defective and it is his/her duty to make sure the part(s) are accounted for, defective or not, when replacement is complete.

For any item NOT under warranty, the customer is responsible for costs for any repair work that may need to be performed. For equipment being reflashed the customer agrees that Apollo Satellite and/or Iridium, Inmarsat, Thuraya, Thales, Goal Zero are not held responsible for failure of the reflash process of any firmware; as there is a possibility that the equipment could come become inoperable due to software corruption resulting from the firmware reflash process.

Contact Apollo Satellite Corporate Headquarters - Apollo Satellite

apollo satellite

We deliver scalable, communications solutions for the evolving satellite market.

We sell, rent and support the world leading fixed and mobile satellite communications products and services for our clientele on land, at sea and in the air.