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Explorer 510 Quick Start Guide


Explorer 510 Quick Start Guide #

The EXPLORER 510 Quick Start Guide will help you get up and going fast with your BGAN terminal

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Getting Started #

The EXPLORER 510 is the smallest EXPLORER BGAN terminal ever and is the perfect choice when you are working off the beaten track and dependent on a reliable connection.

The EXPLORER 510 meets the need for mobile access to office resources, providing simultaneous high-quality voice and broadband access at speeds up to 464kbps.

The WLAN is the primary interface for connecting your personal equipment. Before you start, check that the following items are present:

  • EXPLORER 510 (TT-3711A)
  • AC/DC adapter
  • Softbag
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Install the EXPLORER Connect app (smartphone users) #

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Connecting With Your Smartphone #

If you want to use your smartphone with the EXPLORER 510, install the EXPLORER Connect app, which is available for iOS at the Apple Store and for Android phones at Google Play.

The EXPLORER Connect app provides:

  • A built-in SIP client, enabling you to make calls through the EXPLORER 510
  • Access to all settings of the EXPLORER 510
[/vc_column_text][vc_column_text]When you start the EXPLORER Connect app, you get the following options:

Tile Function

Satellite Phone



Use your phone as a satellite phone when connected to the EXPLORER 510



Terminal Access



Start and stop your data connections and access all settings of the EXPLORER 510






Activate the pointing process towards the BGAN satellite






Status information


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Insert the SIM Card for BGAN #

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Insert SIM card

The location of the SIM card slot is indicated in the image on the right:

  1. Loosen the two screws holding the SIM cover
  2. Lift the cover
  3. Insert the SIM card in the SIM slot with the chip side facing down as shown
  4. Press gently until it clicks
  5. Close the cover and tighten the two screws carefully – this is important in order to maintain the IP grade of the EXPLORER 510
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Switch on the EXPLORER 510

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Power On

The EXPLORER 510 has an internal battery, which is recharged when external DC power is connected to the DC input.

To switch on the EXPLORER 510:

  1. Push and hold the power button for 2 seconds until the Status LED flashes rapidly green
  2. When the Status LED flashes slowly (power on) or is constant green (power on with DC input), the EXPLORER 510 is ready for use

NOTE: If you hear a sound from the EXPLORER 510 at this point, it is in pointing mode. See Point the antenna (BGAN) below.

To switch off, hold the power button for 2 seconds until the Status LED flashes rapidly yellow (closing down).
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Connect to WLAN

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WLAN Connection

WLAN is the primary interface to the EXPLORER 510. To connect you user equipment, do as follows:

  1. Check that the WLAN LED is on (green or yellow), meaning that WLAN is ready in your EXPLORER 510
  2. Place your WLAN-enabled device (computer, tablet, or smartphone) close to the EXPLORER 510, but not in front of the BGAN antenna
  3. On your device, search for available WLAN networks
  4. Select the EXPLORER 510 WLAN access point when it appears in your list of available wireless networks – the default name is EXPLORER510

NOTE: You may have to enter a password. By default the password is the serial number of your EXPLORER 510 and the encoding type os QPA2-AES. The serial number is found on the label on the back on the EXPLORER 510.

Your device is now connected to the EXPLORER 510. When the EXPLORER 510 is registered on the BGAN or cellular network, the connection to the Internet is established automatically.

Calls: If you want to use WLAN to make calls over the BGAN network, you must have the EXPLORER Connect app or another SIP client installed on your smartphone. See Connect a phone to WLAN for making calls on page 8.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”13789″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”black”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Optional: Set up cellular network for data

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Cellular Data Network for Data #

The EXPLORER 510 is a BGAN terminal by default. However, if you are within coverage of a cellular network, you may want to acquire an EXPLORER  Cellular Modem and use that as an alternative to the BGAN network. Note that you need a separate SIM card for the cellular network, the EXPLORER 510 SIM card can only be used for the BGAN network.

NOTE: The EXPLORER 510 does not provide automatic switch-over between BGAN and cellular network, so you have to select the network you want to use.

To enable the EXPLORER 510 to use the cellular network, do as follows:

  1. Acquire an EXPLORER Cellular Modem from Cobham SATCOM (optional accessory)
  2. Insert your SIM card for cellular network into the EXPLORER Cellular Modem and plug the cellular modem into the USB connector on the EXPLORER 510
  3. Connect your computer, smartphone or tablet to the EXPLORER 510, e.g. using WLAN see Connect to WLAN on page 3
  4. Start the EXPLORER Connect app and Select Terminal Access
  5. Select the Signal Strength icon from the top of the page, if the EXPLORER Cellular Modem is connected, you can now select either BGAN or Cellular modem
  6. Select EXPLORER Cellular Modem – NOTE: You may have to enter a PIN before you can use the cellular network, see the next section

You can now access the Internet through the cellular network from a device connected to the EXPLORER 510. Note that you cannot make calls over this connection, and you cannot use the BGAN network as long as Cellular modem is selected.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”black”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Point the antenna (BGAN)

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Point Antenna

To obtain optimum bandwidth and operating time, adjust the position of the EXPLORER 510 to maximum signal strength.

Do as follows:

  1. Find the approximate direction of the satellite. See Satellite coverage at the end of this guide for a map with the location of the satellites.
  2. Use the pointing sound to find the highest possible signal strength, while slowly rotating and tilting the EXPLORER 510 in the direction of the satellite. If you need to see signal strength, you can connect your smartphone, start the EXPLORER Connect app and select Pointing to follow the pointing process on screen.
  3. Push the power button briefly or select OK in the EXPLORER Connect app to accept when you have obtained the highest possible signal strength.

The EXPLORER 510 now starts to establish a connection to the BGAN network.

NOTE: You must start your data connection manually before you can use it. See Connect to the Internet in the following sections of this guide.

When you are not using your data connection, stop the connection or disconnect your device to avoid being charged for any unwanted transmission.

To restart the pointing process, select Pointing from your EXPLORER Connect app.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”13794″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”black”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Enter the PIN for your network (if required)

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Enter PIN

This step is only needed if the SIM card for your EXPLORER 510 or your cellular modem required a PIN and you want to communicate on the BGAN or cellular network.

To enter the PIN:

  1. Connect your smartphone to the EXPLORER 510. See Connect to WLAN on earlier in this guide.
  2. Start the EXPLORER Connect app on your smartphone and select Terminal Access.
  3. If a PIN is required, you are now prompted for the PIN.
  4. Type in the PIN and click OK.

If you do not enter a PIN code now, you can enter it later from the alarm list. Click the Exclamation Point at the top of the page to access the list.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”black”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Access the EXPLORER 510 web interface

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Explorer 510 interface access

If you are not using the EXPLORER Connect app, you can access the EXPLORER 510 using the web interface. The web interface is used for configuration and daily use of the EXPLORER 510. To access the web interface:

  1. Connect a PC, tablet, or smartphone to the EXPLORER 510, e.g. with WLAN.
  2. Start your Internet browser.
  3. Enter the local IP address of the EXPLORER 510 (default in the address bar.

The web interface now opens in your browser. For information on how to use the web interface, click the ? on the screen to access the user manual.

NOTE: To change the language of the web interface, click the gears, select Terminal settings, and then select your language from the Language list.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_empty_space height=”50px”][vc_single_image image=”13808″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”black”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Connect to the Internet

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Internet Connection

By default, you must manually start data connections from the EXPLORER Connect app or the web interface.

With a Standard data connection you can browse the Internet, send e-mail etc. With a Streaming connection you get an exclusive, high-priority connection for time critical applications such as live video over IP.

Start a data connection

To start a data connection do as follows:

  1. From the EXPLORER Connect app select Terminal Access (or start the web interface).
  2. Locate the connection you want to start
  3. Click the play button to start the connection
    NOTE: Once a Streaming connection is started, the connection will run until you stop it. You will be charged for the time you are connected.
  4. Click the stop button to stop the connection
    NOTE: Under Terminal Access or in the web interface you can configure your selectable data connections and whether or not you want automatic activation of your data connection.
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Connect a phone to WLAN for making calls

Your smartphone can be set up to make and receive calls over the BGAN network, using the phone number of the EXPLORER 510. If you have the EXPLORER Connect app on your smartphone, no initial setup is necessary and you can connect as described in the next section.

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To connect your smartphone for making calls

To use your phone to make calls through the EXPLORER 510 using WLAN, do as follows:

  1. Start up the EXPLORER 510.
  2. Connect your smartphone to the wireless access point of the EXPLORER 510. See Connect to WLAN earlier in this guide.
  3. Start the EXPLORER Connect app and select Satellite Phone (or start another SIP application).
    NOTE: The first time you use the EXPLORER Connect app with your EXPLORER 510 you must select Register to register the phone with the EXPLORER 510.

You should now be ready to make and receive calls over BGAN. If you do not have the EXPLORER Connect app, you must first set up your phone as described in the next section.

First time setup #

If you have the EXPLORER Connect App you can skip this section.

NOTE: Make sure your phone has an integrated SIP client. If you do not have a SIP client, you can find SIP applications available for download on the Internet.

The first time you connect your phone to the EXPLORER 510 for making calls, you must set up the SIP server details in your smartphone. For information how, see the user documentation for your smartphone and for the SIP application. You may be asked to enter some of the following details:

  • SIP server address and port:
    Default address:
    Port: 5060
  • Username – Local no. in EXPLORER 510 (0501 to 0516)
  • Password – Default same as username
  • Codec priority – Highest priority codec type: G.711

The username and password must match the IP handset settings in the EXPLORER 510. You can configure these settings in the web interface by selecting the gears and then IP handsets.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”13819″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”black”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Make a Voice Call #

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Voice Call

Call from the EXPLORER 510

To make a call from a phone connected to the EXPLORER 510:

  • dial 00<country code> <phone number>

Example: To call Cobham SATCOM in Denmark: (+45 39558800) – Dial 00 45 39558800

Note: There are two audio qualities: Standard voice and Premium voice. By default, the Standard voice quality is used. To force the call to use Standard voice, dial 1* before the number. To force the call to use Premium voice, dial 2* before the number.

Example: To force the call to Premium voice in the example above: dial 2*00 45 39558800

Call to the EXPLORER 510 #

To make a call to an EXPLORER 510: dial +<mobile number>
(+ is the prefix to call out of the country you are located in).

NOTE: There are two voice numbers, one for Premium voice and one for Standard voice.
You can find the voice numbers for your EXPLORER 510 in your airtime subscription. The numbers are listed as MS-ISDN (Standard Voice) and AMS-ISDN (Premium voice)[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”black”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Light Indicators

The EXPLORER 510 has two LEDs placed on the side of the terminal, one marked Status and one marked WLAN. The tables below explain the meaning of each light pattern

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Status LED #

Indicator Pattern Meaning
 Green flashing rapidly  Starting up
 Green flashing slowly  Power on (ready)
 Green constant  Power on with DC input
 Yellow flashing slowly  Battery charging
 Yellow flashing rapidly  Closing down
 Yellow constant  Warning – See the web interface
 Red constant  Error. See the web interface
 Blue flashing  Uploading software to the EXPLORER 510
 Off ◯  Power off


Indicator pattern Meaning
 Green flashing  Rx/Tx traffic
 Green flashing slowly  In use – has WLAN registration(s)
 Green constant  Ready – customized configuration
 Yellow constant  Ready – factory default configuration
 Off ◯  Not active – power off/starting up/closing down
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Light Indicators

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Restore the settings of the EXPLORER 510

The EXPLORER 510 has a restore button that has two functions: To restore all settings to factory settings or to restore WLAN settings only:

Status LED #

Action Function
 Push and hold the Restore button for 2-10 seconds

WLAN settings are restored to default. The WLAN LED lights yellow.

 Default WLAN settings:

  • Broadcast SSID is EXPLORER 510
  • Encryption standard is WPA2-AES
  • Encryption key is the serial number of the EXPLORER 510
  • Region is Other, i.e. the most restrictive setting

Push and hold the restore button for > 10 seconds

The EXPLORER 510 restores factory settings and reboots the system. All changes to the configuration are lost.

Do as follows:

  1. Loosen the two screws holding the SIM cover.
  2. Lift the cover.
  3. Use a small, pointed device a little smaller than the tip of a pen to push the restore button
  4. Close the cover and tighten the two screws carefully – this is important in order to maintain the IP grade of the EXPLORER 510.
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Providing Power

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Power from the Battery

The EXPLORER 510 has an internal battery, which is recharged when external DC power is connected to the DC input.

NOTE: The charging temperature range in Japan is 10° to 45° due to legal requirements. The charging temperature in all other countries is 0 to 45°C. The 510 Quick Start Guide makes it simple.

External Power #

To power the EXPLORER 510 or to charge the battery, lift the cover for the DC In connector and connect one of the following external power sources to the DC input:

  • 10-32 VDC
  • The supplied AC/DC adapter connected to 100-240 V Mains
  • A solar panel (min. 65 W, 10-32 VDC)
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Connect user equipment

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Device Connection

WLAN: The EXPLORER 510 is designed to connect to user equipment primarily through WLAN (see Connect to WLAN earlier in this guide).


Use the USB interface in the EXPLORER 510 to:

  • Connect an EXPLORER Cellular Modem as an alternative to the BGAN satellite network
  • Upload software from a USB memory stick
  • Charge your smartphone (power class 0.5 A and 1.0 A)
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Satellite Coverage

Before pointing the antenna you can use the coverage map below to find your approximate location in relation to the satellites. The Inmarsat satellites are positioned above the equator, at the center of each “footprint”. For all other issues please refer to earlier in the Explorer 510 Quick Start Guide.

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510 Quick Start Guide Disclaimer

Any responsibility or liability for loss or damage in connection with the use of this product (or the Explorer 510 Quick Start Guide) and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in the Explorer 510 Quick Start Guide is provided for information purposes only, is subject to change without notice, and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Thrane & Thrane A/S is not responsible for the content or accuracy of any translations or reproductions, in whole or in part, of this manual from any other source. In the event of any discrepancies, the English version shall be the governing text. Thrane & Thrane A/S is trading as Cobham SatCom.

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