While this was a difficult decision, they have decided to reallocate the bandwidth of their network to support their large and rapidly growing Commercial IoT (Internet of Things) and SPOT branded business segments.
Please note, this doesn’t impact all other Globalstar, SPOT, or Commercial IoT products and services.
All refunds will be processed as quickly as possible.
We value all of our customers and are in the process of contacting all active users of Sat-Fi2 and Sat-Fi2 RAS to communicate these changes, to offer refunds on hardware and service, as well as providing alternative satellite communication products & services to ensure you remain connected.
If you have any questions regarding your Sat-Fi2 or RAS product or service, please call Globalstar Customer Relations (1-435-238-2250, Monday – Friday, 8am to 8pm CST) so that they can assist you.
this decision has been very difficult but moving forward it will allow
the organization to pursue a more focused and strategic product
portfolio lining up with the present day and future satellite market
growth opportunities. These growth opportunities include SPOT for
Business applications delivering affordable remote worker safety,
messaging, asset tracking and management solutions, and Commercial IoT
products as well as the SPOT consumer business.